in: mindful living

Mindful Communication: When to Call & When to Text

jeffreyplatts

We’re all living busy, exciting lives. We all want short cuts and quick fixes; but one place to take it slow is with communication.


Texting is the lazy way to connect.

How many of you have had these text message exchanges?

“Hey Julie, how you doing?”

“I’m doing good! How about u?”

“Things are good.”

“Cool! So glad to hear.”

For me, that’s a wasted conversation. Sure, it’s good to know that your friend is doing ok; and of course, I’m sure that’s not how they talk when they are together in person.

I’m guilty of these text conversations myself. I call them parking meter conversations. I don’t really want to have a full-on conversation, but I want to keep the connection alive somehow. Perhaps it’s even a woman I like, but not that much, so I don’t want to cut all ties with her. So I put another “coin” the in meter of the relationship by sending a quick text check-in and hope that the other person doesn’t come back with anything more than “I’m good. You?”

Your Words Are Almost Meaningless

We’ve all seen the study. In a UCLA study, researchers found that up to 93 percent of communication is non-verbal. The words we use make up just seven percent of what is communicated. Our tone of voice makes up 38 percent and body language makes up the remaining 55 percent.

So where does that leave text messages? A text message, even with your fancy enthusiastic emoticons, is only getting seven percent of your message across. No wonder we’ve all had those text message misunderstandings that make us look we’re in a Three’s Company episode.

But these days text messaging is so easy to do. It has so many benefits.

  • You can still communicate in places where you can’t or don’t want to talk (doctor’s office, libary, loud concert).
  • You often get notifications (e.g. iMessage, What’s App) that your message was delivered to their phone. You don’t get that with a voicemail or missed call.
  • You get to take your time and spend minutes or hours carefully crafting the perfect passive-aggressive reply. Or the most flirty, but not too eager, invitation.
  • You get to avoid being caught off guard if someone asks you a vulnerable question.

But those benefits also come with several drawbacks.

  • You don’t know what state of emotion the person was in when they received your message, and therefore how they interpreted it.
  • You don’t know if they actually read your message.
  • It’s often difficult to tell when someone is being sarcastic or passive-aggressive.
  • You can get disassociated from the connection and forget that there is another human being on the other side of that conversation thread. Your ego can start to take over.

Ok, so given those nuances, how do we know when to text and when to call?

When to send a text message:

  • You want to say a light compliment.
  • You’re coordinating logistics (when and where to meet or you are running late).
  • You want to share a photo you just took.
  • You or the other person is in a place where they can’t talk on the phone.

When to call them on the phone or video chat:

I think one trend in our society today is the phenomenon of the “appointment” culture. We no longer feel like we can just call someone. We need to set up a specific day and time to chat. We presume that everyone is busy and feel like we’re interrupting them when we call them. Yet the truth is no one is obligated to pick up the phone just because someone is calling them. We all know how to send the call to voicemail or put our phones on silent mode. You want to call, then call. If that’s still not your vibe, text them to set up a call.

I will say that asking a woman out on a date directly over the phone is a hell of a lot more ballsy than sending a text that says “Hey, you wanna hang out sometime?”

This isn’t some moral diatribe on what is the right way to communicate, but it is an invitation to be a little bolder.

Stop hiding behind typing on a screen and reach out more to the people you call your friends and lovers.

Yes, it’s a bit more intimate, vulnerable and unpredictable, but it’s also a bit more real.

[image: via Kamyar Adl on flickr]

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About the Author:

jeffreyplatts jeffreyplatts

Jeffrey Platts is a men’s coach, writer and authentic relating facilitator passionate about helping men and women connect to their authentic power in life and love. He is one of the lead facilitators for the Authentic Man Program, a life-changing course for men, and has led over 70 personal growth, dating, and consciousness workshops. Jeffrey has been featured in Huffington Post, Washington Post, ABC News and the Good Men Project. He brings to his coaching and writing the latest and best practices in personal growth, communication, technology, sexuality, masculine/feminine dynamics and spirituality. Find out more at jeffreyplatts.com, follow him on Facebook and tweet him at @jeffreyplatts.

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